FAQ
Frequently Asked Questions
Find everything you need to know right here.
You can test all features with a 2-day free trial. No credit card required during the trial period.
Trendyol, Hepsiburada, N11, Amazon, Etsy and OpenCart integrations are actively supported. Ciceksepeti and Shopify are coming soon.
Yes, you can bulk import products via Excel files. You can import all product information including variants, categories and images.
Sync frequency depends on your plan. The Starter plan syncs every 15 minutes, Professional every 5 minutes, and Enterprise every 1 minute.
Yes. All data transmission is encrypted with TLS/SSL. Passwords are hashed using industry-standard algorithms. Multi-tenant architecture ensures your data is fully isolated. We are GDPR and KVKK compliant.
REST API access is available on Professional and Enterprise plans. You can integrate Ticevo with your own applications.
Yes, you can upgrade to a higher plan at any time. The price difference is prorated accordingly.
Email support is available on all plans. Professional plans include priority support, and Enterprise plans offer 24/7 support.